How can I file a complaint through CPGRAMS against a government department?

Filing Complaints Against Bureaucratic Misconduct – Bureaucratic misconduct involves unlawful, arbitrary, negligent, discriminatory, or corrupt conduct by public officials. Common examples include deliberate delay, refusal to perform statutory duties, harassment, favouritism, forged records, illegal demands, and abuse of authority. Moreover, misconduct may affect citizens, companies, NGOs, employees, and NRIs dealing with government departments. A complaint